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Continuous listening

At Neste, the thoughts and ideas of our people matter. We all have the opportunity to contribute to our success and take part in driving Neste forward.

Through continuous listening, we ensure that we always have an understanding of our employee’s experiences and commitment to Neste as well as our journey together to achieve our strategic goals. We want to know how our people are doing and hear their insights also to ensure valuable information to support leadership and decision making. The broader Forward survey is supplemented by quarterly shorter pulse surveys focusing on current themes and surveys according to the life cycle of the employment relationship. 

The results of the January 2021 Forward Survey reflect the challenging year of 2020. Our strengths include for example, the importance of safety, as well as the meaningfulness of our own work and an understanding of how it affects the bigger picture. We are also grateful for our line managers and the support they gave during the exceptional times. However, prolonged special conditions and changes cause frustration. We hope for more clarity and transparency in decision-making, prioritization and communication. 

We take the views of our people very seriously. We support adaptation to change by discussing survey results and agreeing on actions within teams at each level of the organization. We recommend that team members take an active role in facilitating discussions and actions. It is important to link key themes to daily work, Forward discussions, and team goals and action planning.

In addition to our people surveys, we encourage people to share their ideas, for example by giving and asking for feedback, having regular discussions with the manager and the team, sharing knowledge and experiences and utilizing our common open communication channels.

At Neste, the thoughts and ideas of our people matter. We all have the opportunity to contribute to our success and take part in driving Neste forward.

Forward Survey highlights, January 2021